Alandra’s Creations is a USA-owned and operated business comprised of one person, me. Due to the nature and scope of this business, please be considerate of the fact that sometimes life happens and other priorities may take precedence over this endeavor. I am only one person and will do my best to sort out any issues you may be experiencing in a timely manner. Below are my shop and website policies to help guide you as you look to purchase from my business. Feel free to reach out anytime to my business email alandrascreations@gmail.com for further guidance and support. I also am very active on the X platform and would be happy to receive inquiries there as well https://x.com/Ardnala84. Be well.

Plant Sales:

  • No Shipping for live plants.

  • Should a plant you receive die within 1 week of purchase (and you can provide a photograph of the plant). I am happy to offer a similar plant at a reduced rate.

  • All plant sales are final.

  • Plant sales are exclusively available in my local area in Oregon, USA at times and locations convenient to me.

    • Eugene/Springfield (available weekly)

    • Creswell/Cottage Grove (available weekly)

    • Drain/Yoncalla/Sutherlin/Oakland (available weekly)

    • Roseburg/Winston (available monthly)

    • Reedsport/Lakeside/Coos Bay (available monthly)

Shipping Policies

  • No international shipping.

  • All craft and artwork items can be shipped in the USA and are priced to include shipping, handling and packaging costs. These items will ship weekly unless otherwise specified.

  • Any plant items are strictly for sale within Oregon and must be picked up in person from a drop-off site that we coordinate in advance. Please reach out directly to alandrascreations@gmail.com should you see a plant you want to purchase and we can make arrangements. I can make deliveries to Coos Bay, Roseburg and Eugene areas based on my schedule in those areas.

  • Custom items may take 3-4 weeks to purchase supplies, create, get feedback, make alterations and ship. Your follow-up may also be necessary during the process of payments and ensuring the final product is up to your standards before shipment. Please ensure you give yourself plenty of time for the item to arrive.

Replacement Policies

  • Certain crafts and artwork are more easily replicated than others. I will specifically specify on the listing if an item can be replaced. Should a craft or artwork arrive in poor condition please look at the refund policies shown below.

Refund Policies:

  • Items under $20 will not be covered by insurance and depending on the

  • Items priced above $20 will include insurance for the item. And should you provide photographic evidence of damages caused due to shipment within 1 week of delivery I can refund 75% of the purchase price (as 25% is dedicated to general shipping expenses) without a need to return the item.

Return Policies:

  • If you get an item that doesn’t meet your expectations and is not “damaged” due to shipping. You can request a refund of 75% of the purchase price within 2 weeks. You will receive the refund once you mail back the items and it is inspected to ensure it is in good condition. If it arrives to me damaged I am happy to send you a picture of the damages to ensure you can file a claim with the post office for the value of the item if you purchase insurance. . This will require you to get insurance on the package when mailing it back to me. If for some reason an item is damaged and you did not get insurance on the item I may offer a small refund or no refund depending on the extent of the damages and my ability to resell the item.

Customizations:

  • Types of Crafts and Artwork: acrylic paintings, watercolor paintings, jewelry making, small uv resin items, ai generated images for print on demand, small sewing projects, recycled materials projects, paper crafts.

  • Custom projects will need to be discussed in detail before starting and require a split payment of 50% upfront to start and 50% after the work is completed and you are happy with the product (view and approve final pictures of the items or items). Timeframe for custom project completion will be discussed before starting the project. A custom project takes more time and may require supplies I don’t have on hand and will likely be quoted for a higher price than similar kinds of items in my shop.

  • A custom project could take anywhere from 1 week to 2 months depending on the complexity, promptness with feedback and materials needed for the project. Please plan accordingly.

Tutorials:

  • Should you be interested in more tutorials on different art mediums or specific projects in my shop please reach out and I may be able to offer free or inexpensive tutorials regarding the process. Or post more art creation videos for your enjoyment.

Blog:

  • I plan to post and write about a wide variety of topics as I feel inspired to do so. Typically areas of interest include natural remedies, arts and crafts, homesteading, plants and gardening, psychology, and mental wellness.

  • I do have affiliate marketing accounts with Temu and Amazon for full disclosure. So if you buy products off my website through those links it will help me out.

  • If you like the work I am doing here and on X and want to see more. Please do something to show your appreciation. Buy me a coffee, leave some feedback or send me some crypto. It takes time, effort and energy I could be using to spend with my family. And though I have enjoyment in building this business doing things I enjoy. It is also a very very small piece of my income and small things like that could give me the motivation to put more time effort and energy into creating content that brightens your day and helps you feel just a little less crazy.